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Support
We’re not just providing you with one of the simplest and most effective email marketing tools with the SmartMail programme we’re also giving you access to a team of experts at jericho ready to help whenever you need it.
Help@SmartMail
Our Auckland based helpdesk is open from 8.00 – 18.00 from Monday to Friday and you can contact us by phone 0800 MAIL4U (from overseas phone +64 9 360 6463) or email us
Log into My Smartmail for FAQ’s
Training
Before you begin using SmartMail you can take part in our ‘Introduction to SmartMail’ training either online or face-to-face. Once you know the basics you can take part in our intensive training on a variety of topics.
Book training now by phone 0800 MAIL4U, email us or use our contact form
 My SmartMail
In this client only area you can access your account information, read the Email Marketing Q&As, learn more about SmartMail with our FAQs,
Brief in your requirements for Design and Campaigns in the online Briefing Centre.
Full campaign support
Whatever your needs are we're happy to help. With all other additional Smartmail services such as strategy, creative direction, advisory services, campaign build and management, design services, advanced technical support, HTML and other programming, customised integration, etc, we will always offer an estimate for the service.
Read more about how our team can give advice on email campaign strategy, deliverability audits and much more
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