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Powered by SmartMail
SmartMail is an email marketing tool created by jericho Ltd, a team of design and email delivery specialists who supply permission-based email marketing solutions to leading public and private sector organisations of all sizes.
jericho is a responsible email service provider, and as such, we only supply services to organisations who promise to honour your permission and protect your privacy. Our clients use jericho's network and our SmartMail software to manage their email communications. Our clients own their data and they use opt-in permission-based processes to obtain consent to email their customers.
How does jericho combat SPAM?
jericho clients must enter into a service agreement with jericho agreeing to comply with permission marketing best practices and all laws related to unsolicited email (SPAM). jericho thoroughly investigates any complaint that suggests a client is delivering unsolicited commercial email and will terminate their account should they be in breach of the service agreement.
How do I unsubscribe from email marketing communications from a company?
All commercial email sent using jericho's products and services include clear instructions on how the recipient can unsubscribe from receiving future email. There is always a link in the footer of the email, and often one at the top too. Clicking this link will block you from receiving further email from this email account.
If you have difficulty unsubscribing from a client's email campaigns using the instructions provided in the email, or if you have questions regarding the opt-out mechanism, please contact us
How do I file a complaint?
If you feel that your email address has been used without your permission and contacting the sender has not yielded satisfactory results you can issue a formal complaint by emailing us at abuse@smartmail.co.nz
To find out more about SmartMail click on one of the links in the menu above. If you have any comments on our permission marketing policy please click here
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